The Ministry of Religious Affairs and Interfaith Harmony is extending all possible facilitation to Pakistani intending pilgrims to make their stay in Saudi Arabia comfortable, safe and secure.
This was stated by In-charge Lost and Found Cell Rana Mujahid, while talking to Radio Pakistan Correspondent Bilal Khan Mehsud in Madinah today.
Highlighting services being rendered by the Lost and Found Cell, he said several measures have been taken to ensure the safety and security of pilgrims and their luggage. He said all the 93 complaints of lost luggage received so far have been addressed successfully. He further added that there were sixteen reports of missing Hujjaj and all of them have been traced and dropped to their respective groups.
Rana Mujahid said the ministry’s staff in Madinah has been working round the clock to ensure seamless Hajj experience for the intending pilgrims. He said the number of pending complaints is almost zero due to a prompt resolution mechanism through Ministry’s App and a skilled and dedicated workforce.